Privacy Policy

  • Last updated: March 21, 2025

DVSIN (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from https://www.dvsin.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

By using our Services, you consent to the collection and use of your personal information as described in this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. We will post the updated policy on our Site and revise the “Last updated” date accordingly.

2. Information We Collect

We collect various types of personal information to provide and improve our Services.

2.1 Information You Provide Directly

  • Contact Details: Name, address, email, and phone number.
  • Order Information: Shipping and billing details, payment confirmation.
  • Account Information: Username, password, and security settings.
  • Customer Support Information: Any information you provide when contacting us.
 

2.2 Information Collected Automatically

We may collect certain information automatically when you interact with our Services:

  • Device & Browser Data: IP address, browser type, and operating system.
  • Usage Data: Pages visited, time spent on the Site, and interactions.
  • Cookies & Tracking Technologies: We use cookies, pixels, and similar tools for analytics and personalized marketing. See the “Cookies” section below for details.
 

2.3 Information from Third Parties

We may collect data from:

  • Analytics & Marketing Platforms: Google Analytics, Meta Pixel, TikTok Pixel, and Hotjar for understanding user interactions.
  • Payment Processors: Stripe, PayPal, and other providers to process transactions securely.
  • Hosting Providers: Our Site is hosted on a secure platform that stores and processes customer data.

3. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: Processing transactions, fulfilling orders, shipping products, and account management.

  • Marketing & Advertising: Sending promotional emails, personalized ads, and product updates (with opt-out options).

  • Security & Fraud Prevention: Protecting against fraudulent activity and unauthorized access.

  • Customer Support: Responding to inquiries and resolving issues.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality.

  • Analyse usage patterns.

  • Personalise ads and content.

 

You can manage cookie preferences through your browser settings. Note that disabling cookies may impact your experience on our Site.

5. How We Share Your Information

We may share your data in the following cases:

  • With Service Providers: Payment processors, analytics platforms, hosting services, and customer support tools.

  • Legal Compliance: If required by law, to enforce our policies, or to protect our rights.

  • Business Transfers: In the case of a merger, acquisition, or asset sale.

 

We do not sell your personal information.

6. Data Retention & Security

We retain your data only as long as necessary for the purposes outlined in this policy. We implement security measures to protect your data, but no system is 100% secure.

7. Your Rights & Choices

Depending on your location, you may have the following rights:

  • Access & Correction: Request a copy of your data or correct inaccuracies.

  • Deletion: Request deletion of your personal information.

  • Opt-Out: Unsubscribe from marketing emails at any time.

  • Restrict Processing: Request limits on how your data is used.

To exercise your rights, contact us at [email protected].

8. International Data Transfers

Your data may be processed outside of your country, including in Malaysia. We take measures to ensure international data transfers comply with legal standards.

9. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect data from minors. If you believe we have, please contact us for removal.

10. Contact Information

For any questions about this Privacy Policy or to exercise your rights, contact us at:

📧 Email: [email protected]
🌐 Website: https://www.dvsin.com
📍 Location: Malaysia (serving international customers)

This Privacy Policy ensures transparency in how we collect, use, and protect your personal data. Your privacy matters to us, and we are committed to safeguarding your information.